IT Support Services
Managed Service
Our most comprehensive support package, offering telephone and remote support plus onsite visits from our technicians to resolve any issues that cannot be managed remotely.
All backed up by a complete security package that will secure your business and data around the clock 24/7.
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Managed technology that works for you
- UK based service desk for remote support
- Out of hours emergency remote support via Account Manager
- Monthly service desk report
- Online portal for real time ticket status updates
- Unlimited data backup for any platform via Acronis – Military Grade Cloud backup (AES-256 encryption) includes Disaster Recovery
- Anti-Virus & Patch Management installed on all Machines
- Remote monitoring
- Emergency response
- Cyber Protection
- Asset Management
- Strategy Report
- Procurement Advice
- Named Account Manager
- Review Meetings
- Onsite engineer
We can work with you to make sure you have a managed technology that works for you, ensuring efficient operations across your business or school, and continuously delivering improvements in cost and resilience.
Drawing on our technology skills, managed service capability and sector expertise, we can take responsibility for operations, systems and infrastructure on your behalf, at your own sites or in a data centre.