IT Support Services
Managed Support
Our most comprehensive proactive support package, offering unlimited telephone and remote support, plus onsite visits from our technicians to resolve any issues that cannot be managed remotely.
All backed up by a complete security package that will secure your business and data around the clock 24/7.
– designed for business that need their IT ‘to just work’ and wish to maximise the value from their IT investments.
Managed technology that works for you
- UK based service desk for remote support
- Out of hours emergency remote support via Account Manager
- Monthly service desk report
- Online portal for real time ticket status updates
- Data backup for any platform via Acronis – Military Grade Cloud backup (AES-256 encryption) includes Disaster Recovery
- Anti-virus & patch management services installed on all machines
- Proactive remote monitoring
- Emergency response
- 360 Cyber protection
- Asset management
- Strategy reporting
- Procurement advice
- Review meetings
- Onsite engineer as required.
We can work with you to make sure you have a managed technology deployment that works how you need it to work, ensuring efficient operations across your business and continuously delivering improvements in cost and resilience.
Drawing on our technology skills, managed service capability and sector expertise, we can take responsibility for operations, systems and infrastructure on your behalf – whether that’s at your own physical locations or in a 3rd-party data centre.
We can support your business how it needs to be supported.