Our trusted onsite technicians are available to be utilised for first and second line support services, imaging, desktop and peripheral install, move, add, change work, routine maintenance, desk-side support, an extra pair of hands during busy periods, project work.
Our Senior server/network engineers are available for resolving complex problems that cannot be rectified remotely, complex configuration changes, upgrade assistance, network/server install, move, add, change work, project work, routine maintenance, administrative tasks, network/systems health checks, training and much more.
Onsite support guarantees both higher priority scheduling and significantly discounted prices compared to schools requesting ad-hoc support.
All of our technicians have undertaken enhanced DBS checks.
In addition to using onsite support to resolve IT problems, onsite hours can also be used for:
- Installation of new devices.
- Consultancy and fact-finding time to undertake planned works.